Shipping & Return

Shipping & Returns Policy for Keesh Fashions
Effective Date: 17th March 2025

At Keesh Fashions, we aim to provide a seamless shopping experience. Please read our Shipping & Returns Policy carefully before placing an order.

Shipping Policy

1. Delivery Time & Shipping Charges

We deliver across India.
Standard Delivery: 5-7 business days.
Express Delivery: 2-4 business days (available in select locations).
Shipping charges vary based on order value and location. Free shipping on orders above ₹[3000].

2. Order Processing & Tracking

Orders are processed within 24-48 hours of payment confirmation.
A tracking link will be shared via email/SMS once dispatched.
Delivery times may vary based on location, courier partner, and unforeseen circumstances.

3. Cash on Delivery (COD)

COD is available for select locations with an additional fee.
To avoid fraud, COD orders may require phone verification.

4. Shipping Partners

We use reliable courier services such as Delhivery, Blue Dart, Ekart, and Shiprocket.

Returns & Exchange Policy

Due to the intimate nature of lingerie, we do not accept returns or exchanges for hygiene reasons, except in cases of defects, damage, or incorrect items received.

1. Eligibility for Return/Exchange

✅ Wrong item received (size/color mismatch) ✅ Defective or damaged product ✅ Item missing from the order

2. Non-Returnable Items

❌ Worn, washed, or used products ❌ Items without original tags and packaging ❌ Panties, bodysuits, and lingerie sets due to hygiene concerns

3. Return/Exchange Process

Contact our support team at [Insert Email] within 24-48 hours of delivery.
Attach clear pictures of the issue (damage, wrong item, etc.).
If approved, we will arrange a reverse pickup (available in select locations) or ask you to ship the product.
Refunds/exchanges will be processed within 7-10 business days after inspection.

4. Refund Policy

Refunds are issued via original payment method or store credit.
COD orders will receive refunds via bank transfer (details required).
Shipping charges are non-refundable.

FAQs (Frequently Asked Questions)

1. Do you accept returns on lingerie?

No, for hygiene reasons, we do not accept returns or exchanges unless the product is defective or incorrect.

2. How do I track my order?

You will receive a tracking link via email/SMS once your order is dispatched.

3. What if I receive a damaged or incorrect product?

4. Is Cash on Delivery (COD) available?

Yes, COD is available in select locations with an additional fee.

5. Can I cancel my order?

Orders can be canceled within 12 hours of placement. Once shipped, cancellations are not possible.

6. What if my order is delayed?

Delivery times may vary due to external factors. Contact our support team for assistance.

7. Do you ship internationally?

Currently, we only ship within India, but international shipping may be introduced soon.

Need Help? Contact Us

📧 Email: info@kaminoz.in
📞 Phone: +91-9266855536

Thank you for shopping with Kaminoz– Intimacy Redefined.